VW Air Cooled | Type 1 | Long Block Engine | Zero Miles™

TERMS AND CONDITIONS

IMPORTANT: These parts are designed primarily for off highway use. It is the customers sole responsibility to check compliance with your State and Federal emissions regulations.

SALES POLICY

Terms, prices and policies herein supersede all previous terms, whether implied or expressed orally or in writing. We neither assume nor authorize any person to assume for us any other terms and conditions in connection with the sale of SCAT products. Due to rising costs of labor and production, all prices are subject to change without notice. Try as we may, errors can occur therefore we will not be responsible for typographical errors.

CONDITIONAL AND LIMITED WARRANTY

SCAT makes every effort to provide our customers with the highest quality products in the marketplace. SCAT warrants each product to be free from defects in material and workmanship for a period of one (1) year from date of purchase, provided that the product is properly installed and subjected to normal use and service. SCAT’s warranty will not cover products that have been altered or improperly used with other manufacturers’ products, damaged because of customer (or installer) negligence or used for racing and/or competition purposes.

All product warranties are limited to replacing or repairing any part or parts returned to SCAT, which upon SCAT’s inspection, are determined to be defective. The customer is responsible for paying freight on any products returned to SCAT. Warranty covers only the product itself, not labor, towing or other perceived damages. The warranty is expressly in lieu of all other warranties, express or implied.

RETURN MERCHANDISE

All sales are final. No refunds will be made. All returns will be handled by credits to your account or exchanges. Credits or exchanges will be subject to a 20% handling charge and must be completed within 45 days of purchase. Merchandise cannot be returned without a written Return Goods Authorization issued by SCAT. Freight must be prepaid on all authorized returns. Discontinued and special order parts are not returnable. All returns must be in original packaging and not installed or altered.

Credit will not be issued if merchandise has been damaged by customer or while in transit. Credit will only be issued for merchandise which is deemed to be a manufacturing defect. Credits issued can be applied to new or existing orders. No cash refunds.

RENO OFF-ROAD RETURN POLICY

Customer satisfaction is our top priority. We accept returns on unused products, buyers have decided against them after receiving them, on a case-by-case basis.

Contact us if you ordered a product that you have since decided against, and we will do our very best to get it returned or exchanged.

Any unused merchandise in the original packaging may be returned within 10 days of the original purchase date or received date depending on the shipping timeline. There are no returns on electrical items, special orders such as build to order products. Discontinued items will be evaluated to determine if the product can be returned. No returns will be accepted of damaged (by user) or used items.

Return requests need to be submitted using the attached form, so we can issue an RMA. Please include the original packaging and a copy of your invoice or receipt.

For more information or any other questions you may have, please call us at 1-775-553-8333 or email info@renooffroad.com during normal business hours 8:00am to 5:00pm PST Monday to Friday